Leslie Tucker is committed to fostering creative partnerships within organizations through improved communications and relationships. For the last twenty years, Leslie has specialized in creating extraordinary customer-centric organizational cultures. She has coached every level in both profit and non-profit enterprises—from CEOs to frontline unionized workers—in the U.S., Canada, Spain, Hong Kong, Ukraine, Ireland and England.
Founder and president of Roundstone International Inc., Ms. Tucker has trained thousands of people worldwide and has proven that building a more trusting environment for and with employees produces breakthrough results. Her engagements have crossed cultural and ethnic boundaries and demonstrate that, regardless of race, country or product, organizations realize their full potential when people communicate honestly and create relationships based in trust, respect and a shared commitment to alignment. Select clients include: Cargill®, the US Embassy in Ukraine, Guinness® Brewing Worldwide, AbitibiBowater, the Institute for Sustainable Community, and the National Recycling Coalition (US).
Ms. Tucker has worked extensively in the non-profit sector, training leaders of NGOs in Ukraine, Macedonia, Georgia and the United States to be effective at building internal and external relationships based in partnership. In 2011, Leslie was brought into Moldova by the Millinium Challenge Corporation (MCC), an innovative and independent U.S. foreign aid agency that is helping lead the fight against global poverty, to build a powerful vision between the US agency and the local team.
From 2008 to 2011, in addition to consulting, Leslie gained experience as a leadership team member and manager while working as Director of World Class Customer Service for Kitco Metals Inc., a privately owned mid-sized precious metals company. As a member of the executive team, she turned around two departments, helped develop the company brand and culture, and started a Learning and Development Centre—all while dealing with the day-to-day challenges of a growing company.
Leslie has a Bachelors degree in psychology from Burlington, and has studied systems thinking, organizational dynamics and customer service training. She consults internationally in English, Russian, Mandarin, Spanish and French.