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What is Competence?

Competence is more than a skill. It is the ability to make and keep promises. I believe we can teach a skill, but need to coach people to be competent. In our work with individual clients and organizations we stress the importance of having action match commitments and not becoming trapped in conventional wisdom which + more

Relationship: Rethinking the Fundamentals

“Everything that has been done or that can be done is possible only within the context of authentic and effective human relationships.” —Jim Selman Many of our basic beliefs about what is possible and how work is accomplished have been challenged over the past two decades. Globalization, technological advances, and environmental and security concerns have + more

Ontology: A Theoretical Basis for Professional Coaching

Paper presented at The First Australian Conference on Evidenced-Based Coaching at the University of Sydney, Australia on July 7-8, 2003 If coaching is to gain credibility as a profession, it is essential that coaching practice be informed by rigorous and substantive theory. The discipline of Ontology, which has emerged from the integration of significant 20th + more

Managers Anonymous

American managers aren’t going to shake their bad habits until they quit denying that they’re addicted to the old management. American managers in the late 1980s have a certain way of interpreting the job of managing, a way so ingrained and habitual that on the whole we don’t realize it’s an interpretation—not until we look + more

Leading Leaders: Who is Responsible for Leadership?

There is a lot of talk in the Public Service about leadership. We say we need it. The question we don’t ask, however, is “who is responsible for leadership?” Moreover, if we stop and reflect, we recognize that leaders don’t lead without the commitment of those who follow and that uncommitted followers can destroy any + more

Leadership and Respect

Respect is one of the values that we hear talked about a lot in organizations. Respect is a word that always evokes a positive conversation — “yes, respect is very important, we value respect, and we need to be more respectful and so forth”. The problem has been that almost no one really thinks about + more

Leadership and Innovation

Innovation is one of those words that we all use, agree is a positive thing and for the most part want more of. The term “innovation” like the word “leadership”, however, seems to defy generally accepted understanding. Most of us lack a shared interpretation of what we mean or what we are observing when we + more