Measuring the ROI of human capital and organizational development work is paramount to us. Real success relies on a shift in the individual employee’s mindset. From our perspective for fundamental change to occur, the change in mindset means a “shift in a person’s ground of being” or attitude at a very deep and sustainable level. When this occurs, behaviors and moods change naturally.
The following are some examples of the types of results that have been achieved with projects and clients we have worked with.
- Design and leadership of national program initiatives for U.S. government agencies, including the White House and Congress, in the areas of environmental protection, drug and alcohol abuse, and economic development.
- Design of original approaches and development of strategies to build leadership competencies for organizational transformation in the telecommunications, health, aerospace, petroleum, and electrical utility industries.
- Design and implementation of new approaches for large mergers and acquisitions that deal with the human and cultural aspects to the satisfaction of people from both organizations.
- Design and delivery of a ground-breaking leadership course, “Coaching for Breakthroughs and Commitment”, as a component of an overall strategy to transform the culture of the Canadian government to become a more citizen-focused and effective learning organization.
Objective Achieved: move the company from #2 to #1 cell phone company in the country.
The overall objective was to create a ‘transformational leadership culture’ capable of sustaining the kind of entrepreneurial energy and mindset that has marked Vodafone Turkey’s success since 2009 and extend it beyond top levels to become the market leader. This required a different behavioural leadership approach and competencies that Vodafone Turkey demonstrated in survival mode 2009 – 2013.
The key commitment, was to become the market leader in the Turkish cellular communications business, Vodafone along Paracomm initiated a companywide initiative to realize that commitment. This initiative “Transformational Leadership” focused on the top 250 executives and managers, then spread to the other top 1,000 people in the company. After the first 13 months working with Vodafone Turkey, they were voted the “Best place to Work” in Turkey with companies over 2000 people. Since our work with ParaComm, market share has continued to progress and we are now the market leader.